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A caller could die waiting

Hi Ken:
Your terse observation re: the new hospital phone number is dead on. Changing the number goes against common sense, but then again, whoever heard of a bureaucrat using logic. With all the press-this-press-that hoops to jump through, the caller could die waiting for a response. It initiates a rather macabre cartoon of a skeleton hand clutching the receiver from which a voice says, “Thank you for holding.”
Keep up the great reporting, Ken. Love the brown paper background on your website. Nice touch!
Graham Ducker